Privacy Policy

Effective Date: June 9, 2026

FrosTex Air Conditioning & Heating LLC ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide through our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

Personal Information

Information you voluntarily provide, including:

Name
Phone number
Email address
Physical address
Service request details
Any information submitted through contact forms, financing applications, or appointment requests

Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Browser type
Device information
Pages visited
Date and time of access
Website usage data through cookies and analytics tools

How We Use Your Information

We may use your information to:

Schedule and provide HVAC services
Respond to inquiries and customer support requests
Process service requests and appointments
Provide estimates and quotes
Send appointment reminders and service updates
Improve our website and customer experience
Comply with legal obligations
Communicate promotions, special offers, or company updates (you may opt out at any time)

Information Sharing

We do not sell, rent, or trade your personal information to third parties.

We may share information with:

Service providers that help operate our business
Financing partners when you apply for financing
Website hosting and analytics providers
Government authorities when required by law

All third-party providers are expected to maintain appropriate safeguards for your information.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality and analyze visitor behavior. You may disable cookies through your browser settings, though some website features may not function properly.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method can be guaranteed to be 100% secure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

Your Privacy Rights

Depending on your location, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information
Opt out of marketing communications

To exercise these rights, please contact us using the information below.

Children's Privacy

Our website and services are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated effective date.

Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact:

FrosTex Air Conditioning & Heating LLC
Phone: (956) 776-7366
Email: contact@frostexairconditioning.com

By using this website, you acknowledge that you have read and agree to this Privacy Policy.